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Southwest Airlines SJC and has a variety of services available to provide a comfortable journey. Ticketing and Check-In: Customers have access to automated self-service kiosks and manned counters to buy tickets, make flight changes, and check-in. Online check-in enables travelers to receive boarding passes and select seats before arriving at the airport. Baggage Support: There are baggage drop-off areas and support for checked items in the terminal. If a bag is lost or delayed, special personnel are on hand to help find and recover items. Flight Information: Live flight status screens are well-positioned across Terminal B, giving information on departures, arrivals, and gate numbers in real time. Travelers are also able to access flight information through the Southwest Airlines website or mobile app.